This Terms of Use agreement (the "Agreement") governs your access to and use of the SaaS application (the "Service") provided by Generellem ("Generellem"). By accessing or using the Service, you agree to be bound by the terms and conditions of this Agreement. If you do not agree to all of the terms and conditions of this Agreement, you are not authorized to use the Service.
The Service includes both desktop and cloud components. The desktop component is a software application that you install on your computer. The cloud component is a web-based application that you access through a web browser.
The Service is offered in two versions: open-source and enterprise. The open-source version is free to use and distribute. The enterprise version is a paid subscription service that offers additional features and support.
The enterprise version of the Service is subject to fees.
When you purchase a monthly or yearly subscription, you will be charged on your renewal date until you cancel. You can view your renewal date on your Account page.
We use Stripe to collect payments. If you need to update your payment method, please contact support@generellem.ai prior to your next renewal date.
You can cancel your subscription anytime and will have access to your account until the next renewal date. You can cancel on the Account > Subscription page by clicking Cancel and submitting the form. You must cancel before your renewal date to avoid being charged for the next subscription period.
Generellem may change its prices and types of subscription plans at any time. We will notify you at least 30 days before any price changes or other changes to your subscription.
Generellem offers a money back guarantee for first-time users for the first 30 days. If you are not satisfied with Generellem within your first 30 days, contact support@generellem.ai within 30 days to receive a refund and cancel your subscription. After the first 30 days, all payments are non-refundable and there are no credits or refunds for partially used subscription periods. After you cancel, you will have access to Generellem until the next renewal date. If you cancel your subscription and then later sign-up again, you can't invoke the money back guarantee again within the first 30 days of the new subscription.
The Service includes artificial intelligence (AI) components. You agree to use the AI components in a responsible and ethical manner. You will not use the AI components to perform any actions that break the law, circumvent the intended purpose of the AI, or engage in immoral actions.
You agree not to use the Service for any of the following purposes:
Generellem may terminate your access to the Service at any time, for any reason, without notice.
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck from this Agreement and the remaining provisions shall remain in full force and effect.
No waiver of any provision of this Agreement shall be effective unless in writing and signed by both parties.
The headings in this Agreement are for convenience only and shall not affect its interpretation.
This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Generellem DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. Generellem ALSO DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR THAT THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE, RELIABLE, OR TIMELY.
You agree that you use the Service at your sole risk and that Generellem will have no liability for any damages arising out of your use of the Service, including, but not limited to, direct, indirect, incidental, consequential, special, or punitive damages.